These terms cover the Mirola affiliate programme, run by Web Octopus ("Mirola", "we", "us"). By applying to the programme you agree to them. Mirola's main Terms of Service and Privacy Policy also apply.
1. Joining the programme
1.1. You can apply if you are 18 or over and able to enter into a contract, either as an individual or on behalf of a business.
1.2. We review every application and normally reply within 2 working days. We can decline an application without giving a reason.
1.3. You can hold one affiliate account. If you also use Mirola as a customer, your affiliate account uses the same login.
2. How referrals are tracked
2.1. Once approved, you get a unique referral link. A referral counts when someone clicks your link and creates a new Mirola account within 90 days of that click.
2.2. If someone clicks more than one affiliate's link, the most recent click before they sign up counts.
2.3. Only new customers count. Existing Mirola accounts, and accounts created by you, for your own businesses or by anyone acting for you, do not qualify.
2.4. If you think a referral was missed, email us and we'll look into it. Our tracking records decide the outcome.
3. Commission
3.1. You earn a percentage of each payment a referred customer makes for their first 24 months, counted from their first payment.
3.2. Your rate depends on how many paying customers you have referred:
- Affiliate: 20%, for 0 to 4 paying customers
- Partner: 25%, for 5 to 14 paying customers
- Elite Partner: 30%, for 15 or more paying customers
3.3. When you move up a tier, the new rate applies to every future payment from all your referred customers. We will not move you down a tier.
3.4. Founding Partners: the first 20 affiliates we approve after launch start on the Partner rate of 25% and keep at least that rate.
3.5. Commission is calculated on the amount the customer actually pays, after any discount. Bespoke builds, white-label deals and other custom agreements are not covered unless we agree otherwise in writing.
4. Hold period, refunds and chargebacks
4.1. Each commission is held for 30 days from the payment it came from, then becomes available to withdraw.
4.2. If a payment is refunded or disputed during the hold, the commission on it is reduced or cancelled to match. Once a commission has been released, it is yours.
4.3. We can withhold commission on any referral that breaks these terms.
5. Payouts
5.1. You can request a payout from your affiliate dashboard once your available balance reaches £25.
5.2. We pay requested payouts monthly, in pounds sterling, by bank transfer to a UK bank account or by PayPal. Please keep your payment details up to date. We are not responsible for payments sent to details you have given us.
5.3. You are responsible for any tax due on your commission. Mirola is not VAT registered, so commission is calculated on payments that include no VAT.
6. How you can promote Mirola
6.1. You can recommend Mirola on your website, in your content, on social media, in newsletters to people who have opted in, and directly to your clients. You can use the copy and assets in your affiliate dashboard.
6.2. Make it clear that you earn commission when you recommend Mirola. UK advertising rules (the CAP Code) require this.
6.3. You must not:
- list Mirola on coupon, voucher or cashback sites
- run paid search ads that bid on "Mirola", its misspellings or variations, or that use Mirola in the ad text or display URL
- send spam, unsolicited bulk messages, or use bought or cold email lists
- make misleading claims about Mirola's features, pricing or results, or present yourself as Mirola
- refer yourself or your own businesses, or create accounts to earn commission
- register domain names, social accounts or business names that include "Mirola"
6.4. Referrals that break section 6 do not earn commission, and we may close your affiliate account.
7. Using the Mirola name and logo
7.1. While you are an affiliate, you can use the Mirola name, logo and the materials we provide to promote Mirola. Please don't change the logo or materials in a way that misrepresents Mirola. This permission ends when you leave the programme.
8. Leaving the programme
8.1. You can leave at any time by emailing us.
8.2. We can suspend or close your affiliate account if you break these terms. We can also close the programme by giving you 30 days' notice by email.
8.3. When your account closes for any reason other than a breach of these terms, we will pay the commission you have already earned once its hold period ends, even if it is below the £25 minimum.
9. Changes to these terms
9.1. We may update these terms. If a change is significant, we will email you at least 30 days before it takes effect. Changes never reduce commission you have already earned.
10. Our relationship
10.1. You are an independent affiliate, not our employee, agent or partner. You cannot make promises or agreements on Mirola's behalf.
10.2. Our total liability to you under these terms is limited to the commission you earned in the 12 months before the claim.
11. Your data and your referrals' data
11.1. We use your details to run the programme, as set out in our Privacy Policy.
11.2. Your dashboard shows activity on your link, such as clicks, signups, payments and commission. It does not show your referrals' personal details.
12. Governing law
12.1. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
13. Contact
Questions about the programme or these terms: email info@mirola.io.